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Senior Specialist - Program & Project Management

Job Req Id:  1301978
Job Description

Team & Role

As a member of the DT Strategy Realization Office (SRO) team within our Hyderabad office, you will be instrumental in delivering and/or supporting some of the most innovative and cutting-edge technologies within DT. We are truly a team, supporting each other and celebrating our successes!

What you get to do in this role:

• Work side-by side with our key leads within D&A to support high-visibility, mission-critical, large, and complex programs - - focused around delivery of AI-based capabilities

• Help manage risks and dependencies and escalate impediments to meet program objectives

• Provide transparent and forthright communications with all areas affected by your programs including cross-functional stakeholders, business sponsors and vendors; simplify complex issues into a crisp, actionable executive-level status

• Ensure adherence to processes, quality standards, and deliverables so that your programs are delivered with machine-like & data driven predictability

• Plan and facilitate collaboration from key leadership meetings and large cross-functional events to the day-to-day activities as required

• Create and maintain program documentation to ensure alignment across parties, promote best practices and leverage lessons learned

• Host regular working meetings & executive read-outs; deliver crisp status updates to all stakeholders and senior leadership in the most effective manner

• Work closely with product leaders to transform their vision to roadmaps powered by ServiceNow toolset

To be successful in this role you have:

• 8+ years of experience as a Portfolio/Program Manager in an enterprise software company. Preference on someone with Data & Analytics and/or AI exposure background, in addition to strong program management experience

• Experience managing products, programs, or services in the data & analytics space – preference given to candidates with AI program delivery experience

• Driving delivery across distributed teams – with a concentration in US and India

• Ability to dive into extremely complex, vague, and cross functional environments and map teams to plans

• Lean program management, continuous learning, adaption, and improvement

• Must enjoy working in a highly collaborative, matrixed environment

• High energy, self-starter with aptitude for learning new technologies and ability to promote transformational change

• Comfortable presenting operating & governance models, program plans, status etc to large audiences and senior executives in person, virtual, and via webinars

• Thrive in ambiguity with proven track record of out of the box problem solving skills

• Lead from the front with a willingness to take on tasks that sometimes would fall outside of their scope to get the job done

• Prior history working with the ServiceNow platform a major plus

• Strong business acumen - Very strong influencer, communicator & leader.

• Soft skills - Stakeholder management, Adaptability & Flexibility

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Job Segment: Program Manager, Project Manager, Manager, Management, Technology

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