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Specialist - Software Engineering

Job Req Id:  1424583
Application Support Lead – Ad Sales & Affiliate Sales
 

Role Summary

Lead the support and management of Ad Sales and Affiliate Sales applications, ensuring high availability, performance, and compliance. Drive incident, change, and release management while collaborating with client teams and vendors.

 

Key Skills

  • Primary: SQL, JIRA, ServiceNow, GitHub, Data Analysis, Product Management, Solution Engineering, Code Review
  • Secondary: Python

Responsibilities

  • Provide L2/L3 support for Ad Sales systems; resolve incidents, service requests, and enhancements.
  • Manage ServiceNow/JIRA tickets, including troubleshooting and escalation.
  • Coordinate with client teams for change requests, releases, and DR/BCP planning.
  • Perform software installations, upgrades, performance tuning, and capacity planning.
  • Support testing, requirement analysis, and documentation.
  • Oversee release deployments and environment maintenance across development, staging, and production.
  • Collaborate with stakeholders for billing, reporting, and compliance activities.

Preferred Experience

  • Packaged applications such as WideOrbit, BTS, NET, and custom apps.
  • Strong background in SQL/Oracle environments.
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Job Segment: Testing, Test Engineer, Product Manager, Software Engineer, Database, Technology, Engineering, Operations

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