Specialist - Product Engineering

"1. Develop and implement the defined content strategy:

• Collaborate with key stakeholders to understand organizational goals and objectives for EY Tech platform adoption.

• Tailor content according to the needs of different target audiences.

• Identify the most effective channels and platforms for content publication.

• Create a content calendar and plan to ensure consistent and timely delivery.

• Manage the content strategy using a multi-channel approach.

• Ensure alignment with the company's brand voice, tone, and messaging.

2. Create engaging and informative content:

• Write and edit content, including emails, posts, blogs and other formats, related to specific tech products and news to support product launches and technical documentation.

• Develop and execute survey campaigns for product teams.

• Craft compelling presentations and narratives to effectively convey key messages and information.

• Utilize storytelling techniques to foster employee engagement and connection with the EY tech platforms.

• Maintain clarity, accuracy, and consistency in all produced assets.

3. Collaborate with cross-functional teams:

• Work closely with leadership, adoption, and other departments to gather insights for content creation.

• Conduct interviews with subject matter experts to gather knowledge and expertise.

• Incorporate feedback and input from stakeholders to enhance the quality and effectiveness of content.

4. Monitor and analyze content performance:

• Track and measure the effectiveness of assets through analytics and feedback mechanisms.

• Identify areas for improvement and make necessary adjustments to the content strategy.

• Stay updated on industry trends and best practices in content generation.

5. Manage emailing of daily tech platform internal notifications to the business:

• Review and execute the sending process, ensuring quality control on all technical notifications.

• Engage with requestors to address quality control observations.

Qualifications:

• More than 6 years of proven experience as a Content Manager or in a similar role.

• Exceptional written and verbal communication skills in English.

• Strong storytelling abilities for creating engaging content.

• Proficiency in using Microsoft collaboration tools (Yammer, Teams, Outlook, SharePoint).

• Essential graphic design skills.

• Familiarity with content management systems and analytics tools.

• Ability to work collaboratively and effectively with cross-functional teams.

• Excellent organizational and project management skills.

• Detail-oriented with a high level of accuracy.

• Flexibility to adapt to changing priorities and tight deadlines.

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