Specialist - Package Implementation

Order Management Expert configuration of Sales Document types Item Categories and Schedule Line Categories tailored for FMCG requirements eg Rush Orders Returns and Consignment

Pricing Revenue Mastery of the Condition Technique Pricing Procedures Condition Types and Access Sequences to manage complex FMCG discounts rebates and promotional pricing

Shipping Logistics Deep functional knowledge of Delivery processing PickingPacking logic Route Determination and Shipping Point determination

Billing Invoicing Expert configuration of Billing types Copy Control CreditDebit Memos and integration with FIAR Accounts Receivable

Master Data Comprehensive management of Customer Master Material Master Sales views and CustomerMaterial Info Records

Availability Check ATP Functional understanding of Basic ATP and Transfer of Requirements TOR to ensure accurate product availability for retail partners

Credit Management Configuration and support of Basic Credit Management and integration with Financial Accounting

Key Responsibilities AMS Context

Incident Management Lead the resolution of Tier 2 and Tier 3 functional incidents ensuring minimal disruption to sales operations and adhering to strict Service Level Agreements SLAs

Change Request CR Management Translate FMCG business requirements into detailed Functional Specifications FS Lead the configuration unit testing and User Acceptance Testing UAT for system enhancements

Problem Management Perform Root Cause Analysis RCA for recurring issues in the O2C stream and implement permanent functional fixes or process improvements

Integration Support Collaborate with crossfunctional teams MM FI PP WM to ensure seamless endtoend process integration particularly for stocktransfer orders and thirdparty logistics 3PL

Business Advisory Act as a trusted advisor to global business users suggesting SAP best practices to simplify sales processes and improve order fulfillment rates

Documentation Maintain uptodate functional documentation configuration rationales and user training manuals for the global template

Preferred Skills

SAP Certified Application Associate Sales and Distribution

Basic knowledge of S4HANA Sales and Fiori applications

Familiarity with EDIIDoc monitoring and troubleshooting for sales orders and invoices

Basic understanding of ABAP debugging to assist in technical troubleshooting