Specialist - Package Implementation

Provides subject matter expertise on Compensation and Benefits for Workday or one or more of the following Workday Modules Payroll Integration Security and Data Conversion

Supports the software development lifecycle for software solutions

Deploys configures and supports business applications

Configures customizes and integrates vendorsourced enterprise software with other internal systems like SAP

Updates existing code to debug or incorporate minor enhancements

Develops deep domain knowledge by understanding business processes

Elicits business requirements and translates business needs into fitforpurpose actionable plans

Actively participates in an integrated DevOps Team utilizing Agile methodologies with strong change management focus

Provides daily operational support for several applications by troubleshooting incidents to identify root causes and solutions identifying and resolving problems designing and implementing configuration changes and monitoring performance

Proactive communication and quick response to production issues and project work

Strong customer focus

Monitors interfacesdata loads administer security and provide feedbacksolutions on application performance

Identifies areas for improvement and partners with Software Engineersteam members to address tactical and strategic issues

Develops and maintains support documentation

Maintains IP Compliance on systems and software as appropriate

Required Qualifications

Knowledgeable in any of the following technologies

o Workday related areas such as advanced custom reports EIB Enterprise Interface Builder Core Connectors PICOFPECI Workday Studio Workday Web Services

o ServiceNow related areas such as ServiceNow HR Service Delivery Suite case and knowledge management ServiceNow system administration ServiceNow portal configuration portal widgets and content automation integrations REST and SOAP services

Skilled in Workday related to one or more of the following Core HCM Benefits Compensation Talent Absence Time Tracking Integration Security and Data Conversion Skilled in scripting to automate workflow and in low code development platforms

Skilled on Compensation and Benefits Workday or one or more of the following Workday Modules Payroll Talent Management Absence Management Time and Attendance Tracking Integration Security and Data Conversion

Working knowledge of software engineering principles

Strong communication writtenverbal and facilitation skills with solid ability to convey business and technical information to a diverse audience

Strong analytical and problemsolving skills with ability to engage difficulties with persistence

Selfdirected flexible working with minimal supervision takes initiative displays a high degree of ownership

Ability to effectively deal with change and consistently maintain composure and logical thinking while under pressure

Organized and skilled at planning Ability to work from a highlevel to a low level of detail and handle multiple assignments with varying priorities and deadlines

Experienceknowledge in Agile SAFe Kanban and Scrum methodologies

Knowledge and handon experience in two or more of the following is a plus C C Angular Nodejs SQL Ansible R Java Python Azure Web services WCF andor RESTful services Web technologies HTML CSS JavaScript and AJAX Oracle SQL Server among others