Associate Principal - Package Implementation

Key Roles Responsibilities

• The role is responsible of day today workload activity coming from different sources in form of incidents requests and project tasks
• The individual who fills this role is responsible for managing outcomes and results To fulfil this collaboration with internal and external IT colleagues as well with business users is necessary
• Independently handle and resolve inquiries from national and international users related to the SAP SD module and Order to Cash process OTC
• Analyze customer requirements and incident reports Within L2 support scope configure and customize SAP SD solutions based on business needs Customer would be eg business process owners key users or end users
• Collaborate with other IT teams to ensure seamless support reflecting IT organization and responsibilities
• Be up to date on solution directions by architecture as well as design team and advise the customers accordingly
• Document and test processes and functionalities
• Continually look for ways to drive best practice processes and procedures maximizing customer value
• Translate nontechnical requirements into technical business requirements

Required skills

• Bachelors degree in business informatics computer science or a related field with a strong ERP background
• 8 years of experience in the described area of responsibilities preferably in automotive industry
• Strong knowledge of configuration customizing of Order to Cash process OTC with focus on SAP Sales and Distribution SD Additional knowledge in other SAP modules MM WM QM PP PM would be beneficial
• Experience with customs requirements including confirmation of arrival
• Experience to work in a SAP support role and communicate well with globalregional IT teams internal customers and suppliers
• Ability to prioritize multiple tasks work under tight deadlines and handle changing priorities
• Results oriented with problem solving and analytical skills
• Be an active part in a multinational team
• Good communication and presentation skills in English both written and oral