Specialist - Package Implementation

Specialist – SAP SD & CS

Job Summary

We are seeking a Specialist with 5 to 7 years of experience in SAP SD and CS modules to support, optimize, and enhance business processes within the SAP SD/CS skill cluster. The role involves solution design, configuration, support, and collaboration with cross‑functional teams to ensure stable and efficient SAP operations.

Key Responsibilities

• Collaborate with cross‑functional teams to analyze, optimize, and enhance SAP SD and CS business processes.
• Design and implement SAP SD/CS solutions aligned with organizational and business objectives.
• Provide expert guidance on SAP SD and CS configuration and customization.
• Monitor system performance and troubleshoot issues related to SAP SD and CS modules.
• Stay updated on latest SAP SD/CS trends and best practices to drive continuous improvement.
• Support integration of SAP SD/CS modules with other SAP modules and external systems.
• Participate in testing, documentation, and training activities related to SAP SD/CS solutions.

Roles and Responsibilities

• Lead the design, configuration, and deployment of SAP SD and CS solutions based on business requirements.
• Analyze business needs and translate them into SAP SD/CS functional specifications.
• Provide ongoing support and maintenance for SAP SD and CS modules, ensuring minimal downtime.
• Work closely with stakeholders to identify process improvement opportunities and implement enhancements.
• Conduct system testing, resolve issues, and coordinate with technical teams for fixes.
• Support end‑user training and prepare clear, comprehensive process documentation.
• Ensure compliance with organizational policies, SAP standards, and best practices throughout the project lifecycle.

Required Skills & Experience

• 5–7 years of hands‑on experience in SAP SD and CS modules.
• Strong understanding of order‑to‑cash and customer service processes.
• Experience in SAP configuration, support, and enhancements.
• Strong analytical, communication, and stakeholder management skills.
• Ability to work effectively in cross‑functional and project environments.