Specialist - Package Implementation

SAP FICO AMS Support Consultant

Job Summary

We are looking for a SAP FICO AMS Support Consultant with experience in S/4HANA Finance and fluency in Spanish to provide global support for SAP ERP applications and related systems, focusing on Finance (FI) and Controlling (CO) modules.

Areas of Expertise

• FI: General Ledger (GL), Accounts Receivable (AR), Accounts Payable (AP), Asset Accounting (AA), Banking.
• CO: Cost Center Accounting, Profit Center Accounting, Internal Orders.
• Treasury Management: Bank account management, payment medium creation, electronic bank statement processing.
• Asset Management: Fixed assets accounting, depreciation calculation, asset retirement.
• Reporting: Subledger and General Ledger reporting.

Qualifications & Experience

• Graduate Engineer from a recognized institution.
• Minimum 8 years of functional experience in Finance.
• Hands-on SAP FICO configuration experience, including:
  • Controlling: Cost Center Accounting, Profit Center Accounting, Product Costing, Profitability Analysis.
  • Project System: Results Analysis, Unsettled Costs, Month-End Close, Overhead assessment and settlement.
• Experience in at least one full SAP implementation lifecycle (preferred).
• Minimum 6 years supporting SAP ERP in large-scale engagements.
• Strong understanding of integration points between SAP modules.
• Excellent communication skills in Spanish and English.

Responsibilities

• Provide ongoing application support for SAP solutions globally.
• Manage defect resolution, incident handling, and release management in multi-vendor, multi-geography environments.
• Coordinate with offshore teams and business users for ticket resolution.
• Participate in implementation projects for new opportunities.
• Handle incidents, service requests, problems, and changes according to SLAs.
• Perform root cause analysis and proactive monitoring of interfaces and batch jobs.
• Drive continuous improvement initiatives and operational efficiency.
• Document tickets and changes thoroughly.
• Act as liaison with technical teams and escalate issues when necessary.
• Mentor junior team members for support activities.

Other Attributes

• Strong analytical and problem-solving skills.
• Ability to collaborate with clients and work independently.
• Excellent interpersonal and communication skills.
• Ability to multitask and meet tight deadlines.
• Proactive and results-oriented mindset.