Specialist - Architecture

Role Summary

Lead support and management of Ad Sales Affiliate Sales applications ensuring high availability performance and compliance Drive incident change and release management while collaborating with client teams and vendors

Responsibilities

Provide L2L3 support for Ad Sales systems resolve incidents requests and enhancements

Manage ServiceNowJIRA tickets troubleshooting and escalation

Coordinate with client teams for change requests releases and DRBCP planning

Perform software installations upgrades performance tuning and capacity planning

Support testing requirement analysis and documentation

Oversee release deployments and environment maintenance from dev to prod

Collaborate with stakeholders for billing reporting and compliance

Preferred

Experience with packaged apps WideOrbit BTS NET custom apps and SQLOracle environments