Senior Specialist - System Management

Windows Server Administration

DB Connectivity Oracle MySQL MS SQL

MS Office Suite

Slack Workflows Confluence Asana Airtable

ServiceNow JIRA GitHub

Secondary Skills

Python PowerShell Bash Batch scripting

SQL Query Oracle MySQL MS SQL Server

Role Summary

Lead global operations and support for Sales Systems ensuring high availability performance and compliance Manage application environments coordinate releases and drive process improvements while leading a team and collaborating with crossfunctional stakeholders

Key Responsibilities

Oversee day to day operations of Sales Systems globally

Manage incidents changes and releases via ServiceNowJIRA

Ensure DB connectivity and troubleshoot across Oracle MySQL MS SQL environments

Automate workflows using Slack scripting Python PowerShell Bash and optimize processes

Coordinate with vendors and internal teams for deployments and upgrades

Maintain documentation in Confluence and manage tasks via Asana Airtable

Lead performance tuning capacity planning and disaster recovery initiatives

Provide leadership mentoring and reporting for global support teams

Preferred

Experience in enterprise scale application management scripting for automation and managing packaged custom applications in a global environment