SAP SD/MM

AMS Support Senior consultant (SAP SD/MM)

• Incident Resolution: Promptly address and resolve SAP SD/MM module incidents, ensuring minimal disruption to operations.
• Change Request Management: Provide advice and solution to meet business change expectation; to meet the agreed delivery datelines.
• Service Request Management: Efficiently handle service requests, providing timely solutions and support to end-users for SD/MM processes.
• Configuration and Customization: Contribute to the configuration and customization of SD/MM based on business requirements, collaborating with the development team.
• Meeting SLA: Working closely with customers and teams to ensure issues and requests are followed-up and addressed timely.

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