Specialist - System Management

Role Systems Engineering Lead

Experience 68 yrs relevant Exp

Location MX

Technical Skills Primary

Strong knowledge of Windows Operating System and enterprise Microsoft products

Expertise in VMware 55 65 Active Directory DNS DHCP SAN storage EVA Hitachi Netapp etc Citrix Exchange HP hardware PVS AppV

High availability disaster recovery DR concepts Automation and VMWare SRM

F5 Load balancers and Linux OS

Responsibilities

Provide 3rd line support and troubleshooting for diverse technologies Citrix VMware Exchange HP hardware Windows Server 20122022 etc

Deliver technical support and project planning for system design including analysis diagnosis and resolution of IT issues for software and hardware

Act as SME for MA projects responsible for technical initiatives architectural and engineering innovation and problem management

Lead technical investigations and root cause analysis of incidents and outages

Produce technical documentation to support systemsapplications

Act as escalation point for complex problems and provide direction for technical projects

Provide technical solutions for BAU and projectbased requests

Deploy new platforms and improve existing ones

Support IT Operations and Engineering teams in all aspects of support

Ensure compliance with internal policies procedures and applicable lawsregulations

Technical Skills Secondary Nice to have

Windows and Linux understanding and skills

O365 Understanding

Soft Skills

Must have time management skills and be able to multitask to meet set deadlines

Solid written and oral communications skills