IT Commercial Order to Cash Sales Marketing Business Analyst

IT Commercial Order to Cash Sales Marketing Business Analyst

Key Responsibilities

• Monitor and follow up on Customer Service Requests CSRs in collaboration with Business Relationship Managers BRMs
• Develop functional specifications gather user approvals conduct UATs and create requirements for production releases
• Manage and maintain electronic invoicing systems and their interfaces
• Address and resolve issues related to electronic invoicing including invoice errors
• Collaborate with other departments work closely with finance logistics and customer service departments to ensure efficiency in invoicing processes
• Analyze processes and data to identify areas for improvement in electronic invoicing including Carta Porte and payment complement
• Ensure that all invoicing processes comply with current tax regulations and address new needs and new tax requirements
• Monthly budget review comparing the planned budget with actual identifying surpluses and analyzing deviations Take corrective actions and make decisions to realign spending with the established budget
• Identification and reclassification of expenses to other areas or projects to optimize resource utilization and improve budget efficiency
• Manage purchase orders and invoice processing in the ERP system
• Manage administrative expenses related to the department and projects

Requirements Qualifications

• Skills to manage teams and coordinate the activities of developers and vendors to ensure effective collaboration and the achievement of system modification objectives
• Ability to make quick and wellfounded decisions
• Strong ability to act with a high sense of urgency
• Strong organizational and analytical skills with problemsolving and decisionmaking abilities
• Ability to handle fluent and assertive conversations in English written and verbal
• Education Experience
• 2 years of experience in a Business Analyst role preferably related to Commercial Order to cash Sales Marketing
• Knowledge of the functionality of electronic billing systems including Carta Porte
• Experience with electronic invoicing systems