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Specialist - Cloud & Infra Services

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Date: Feb 2, 2023

Location: Hartford, CT, US

Company: LTIMindtree

Primary skills: Windows Admin, SCCM Packaging & Deployment, Testing, Scripting

 

Job Descriptions :

  • Review & Monitor Incident reports
  • Maintain daily call/multi-user issues
  • Report generation of Pi devices into smaller groups for rollouts
  • Implementation/Coordination of Pi Desktop Setup changes
  • Implementation/Coordination of Pi deployments and versions
  • Implementation/Coordination of Software Currency upgrades including Office, Adobe &Windows, etc.
  • Desktop Maintenance & Support of Workstations, laptops, VMs, etc.
  • Troubleshooting Desktop/Software issues (L2/L3)
  • Automation & Scripting for Enterprise level deployment
  • ISC functions to work with customers to help solve problems
  • Review and guidance on the Support of Packaging specifications
  • Managing Desktop Hardware/Software inventory & licensing
  • Ownership for high priority service calls/incidents, drive resolution/escalation
  • Provide strategic solutions to enhance the end-user experience, i.e., automatic reboots, clearing cache, Non-persistent VM
  • SailPoint requests review and approval


Nearest Major Market: Hartford

Job Segment: Cloud, Testing, User Experience, Technology