Associate Principal - Package Implementation

About US:
LTIMindtree is a global technology consulting and digital solutions company that enables enterprises across industries to reimagine business models, accelerate innovation, and maximize growth by harnessing digital technologies. As a digital transformation partner to more than 700+ clients, LTIMindtree brings extensive domain and technology expertise to help drive superior competitive differentiation, customer experiences, and business outcomes in a converging world. Powered by nearly 90,000 talented and entrepreneurial professionals across more than 30 countries, LTIMindtree — a Larsen & Toubro Group company — combines the industry-acclaimed strengths of erstwhile Larsen and Toubro Infotech and Mindtree in solving the most complex business challenges and delivering transformation at scale. For more information, please visit www.ltimindtree.com.

Role – ServiceNow Developer 
Role Type – Fulltime Role - Hybrid
Location – Washington, DC

Job Description:

• HR Module 10-15 Years of ServiceNow experience with minimum of 3 years of experience in ServiceNow HRSD module. Min 3 years of experience in Analysis,
• Development, Maintenance, Support and Administration. 
• Must have hands-on experience in HRSD case management. 
• Experience in leading client calls, Business Impact Analysis, IT Service Continuity Management, and SLA Management. 
• Experience in designing, developing, customizing & administering applications. 
• Experience in performance tuning of Service-Now Setups and follow best practice of coding standard. 
• Must have a good client communication experience Experience working with Business Rules, Client Scripts, UI Policies, UI Scripts, UI Actions, UI Pages, Inbound Email Actions, Script Includes, Access Control Lists etc.
• Performs migration activities Dev to QA, QA to Prod. Experience of handling Bug Fixes and Enhancement requests. Providing business beneficial ideas to improve the existing ServiceNow process following ServiceNow Best practices. 
• Must have experience to provide effort estimate. Must have hands on experience on ServiceNow scripting and the order of execution.
• Must have hands on experience in creating complex Reports and interactive Dashboards using Database views or standalone.
• Working on creation and customization of complex workflows and custom workflow activities. 
• Working on Flow Designer and Integration Hub. 
• Working and maintaining Custom Application and handling them during ServiceNow upgrades Working with schedule jobs, events and triggers to manage business needs and handle background work. 
• Working with complex UI customization and UI macros and Service Portal. 
• Should be experience in creating Notifications using Emails Scripts. 
• Experience in third party integrations and troubleshooting skills. 
• Experience of handling ServiceNow upgrades. 
• Strong analytical and problem-solving skills and the ability to interpret and communicate facts and data. 
• Hands on experience on various IT Services modules of ServiceNow tool like Service Catalog Requests, Asset Management, Configuration Management, Service-Now Administration, Incident and Problem Management, Knowledge Management, Reporting, Gauges, Integration with Web Services. 
• Experience working in scoped application and maintaining the same, handling cross scope issues.

Benefits/perks listed below may vary depending on the nature of your employment with LTIMindtree (“LTIM”):

Benefits and Perks:

Comprehensive Medical Plan Covering Medical, Dental, Vision
Short Term and Long-Term Disability Coverage
401(k) Plan with Company match
Life Insurance
Vacation Time, Sick Leave, Paid Holidays
Paid Paternity and Maternity Leave

The range displayed on each job posting reflects the minimum and maximum salary target for the position across all US locations. Within the range, individual pay is determined by work location and job level and additional factors including job-related skills, experience, and relevant education or training. Depending on the position offered, other forms of compensation may be provided as part of overall compensation like an annual performance-based bonus, sales incentive pay and other forms of bonus or variable compensation.

Disclaimer: The compensation and benefits information provided herein is accurate as of the date of this posting.

LTIMindtree is an equal opportunity employer that is committed to diversity in the workplace. Our employment decisions are made without regard to race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), gender identity or expression, national origin, ancestry, age, family-care status, veteran status, marital status, civil union status, domestic partnership status, military service, handicap or disability or history of handicap or disability, genetic information, atypical hereditary cellular or blood trait, union affiliation, affectional or sexual orientation or preference, or any other characteristic protected by applicable federal, state, or local law, except where such considerations are bona fide occupational qualifications permitted by law.

Safe return to office:
In order to comply with LTIMindtree’ s company COVID-19 vaccine mandate, candidates must be able to provide proof of full vaccination against COVID-19 before or by the date of hire. Alternatively, one may submit a request for reasonable accommodation from LTIMindtree’s COVID-19 vaccination mandate for approval, in accordance with applicable state and federal law, by the date of hire. Any request is subject to review through LTIMindtree’s applicable processes.