Associate Principal - Package Implementation
Order Management Expert configuration of Sales Document types Item Categories and Schedule Line Categories tailored for FMCG eg Rush Orders Returns and Consignment
Pricing Revenue Mastery of the Condition Technique Pricing Procedures Condition Types and Access Sequences to manage complex FMCG discounts rebates and promotional pricing
Shipping Logistics Deep functional knowledge of Delivery processing PickingPacking logic Route Determination and Shipping Point determination
Billing Invoicing Expert configuration of Billing types Copy Control CreditDebit Memos and integration with FIAR Accounts Receivable
Master Data Comprehensive management of Customer Master Material Master Sales views and CustomerMaterial Info Records
Availability Check ATP Functional understanding of Basic ATP and Transfer of Requirements TOR to ensure accurate product availability for retail partners
Credit Management Configuration and support of Basic Credit Management and integration with Financial Accounting
Output Determination Mastery of output types for Invoices Order Confirmations and Shipping labels using BRF or Condition Technique
Key Responsibilities AMS Context
Incident Management Lead the resolution of Tier 2 and Tier 3 functional incidents ensuring minimal disruption to sales operations and adhering to strict Service Level Agreements SLAs
Change Request CR Management Translate FMCG business requirements into detailed Functional Specifications FS Lead the configuration unit testing and User Acceptance Testing UAT for system enhancements
Problem Management Perform Root Cause Analysis RCA for recurring issues in the O2C stream eg pricing discrepancies or IDoc failures and implement permanent functional fixes
Integration Support Collaborate with crossfunctional teams MM FI PP WM to ensure seamless endtoend process integration particularly for stocktransfer orders and 3PL logistics
Business Advisory Act as a trusted advisor to global business users suggesting SAP best practices to simplify sales processes and improve order fulfillment rates
EDIIDoc Monitoring Troubleshoot and resolve failures in electronic data exchanges with global retail partners Orders Invoices ASNs
Preferred Skills
SAP Certified Application Associate Sales and Distribution
Knowledge of S4HANA Sales and Fioribased sales applications
Basic understanding of ABAP debugging to assist in identifying root causes in custom exits or VOFM routines
Familiarity with Global Trade Services GTS or SAP Transportation Management TM integration
Job Segment:
SAP, Fulfillment, ABAP, ERP, Implementation Manager, Technology, Operations